Merrell Reviews
(Rated by 1755 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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%OFFOverall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Return Policy4.7
- Shipping & Delivery4.8
- Good Value4.5
- Price & Quality4.8
Recent Customer Reviews (12)
Hafþór Skúlason
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Charles Fox
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Alannah Stow
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Scarlett Read
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David Ensley
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Gilda Manna
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Shirley Hastings
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Brandi Glasscock
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John Blind
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Tuyet Roby
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Payment Methods
Accepted Payment Options:
Prices for items on Merrell.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Merrell credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Merrell Pros & Cons
Pros
1
Arch Support and Comfort: Merrell shoes are known for their good arch support and comfort, which makes them suitable for hiking and everyday wear.
2
Durability: Merrell shoes are generally durable, with some users reporting that they last for several years with minimal wear.
3
Vibram Soles: Many Merrell shoes come with Vibram soles, which are known for their durability and traction on various surfaces.
CONS
1
Poor Quality Control: There have been numerous complaints about the poor quality of Merrell shoes, including issues with the sole peeling off and the fabric wearing away quickly.
2
Customer Service Issues: Many users have reported negative experiences with Merrell's customer service, including unresponsive email support and unhelpful representatives.
3
High Price with Poor Value: Consumers have expressed dissatisfaction with the high price of Merrell shoes compared to their perceived value, especially given the frequent quality issues.
4
Unfair Return Policies: Some users have complained about the difficulty in returning or exchanging Merrell shoes, particularly if the issue is not covered by the warranty.
Merrell Features and Benefits
Features
Wide Selection
A variety of shoes for different activities such as running, hiking, and casual wear.
Quality Construction
Products are made with durable materials like leather and suede.
Environmentally Friendly
Some shoes are created from recycled materials.
True to Size
Merrell shoes are known to run true to size, providing a comfortable fit.
Vibram Sole
Offers an exceptional level of grip on wet and dry surfaces.
M-Select Dry Technology
Keeps water at bay, making Merrell shoes suitable for any season.
Fast Checkout
Store payment methods and shipping addresses for later use.
Track Orders
Save and review order history.
Wish List
Conveniently manage the products you want most for quick sharing with family and friends.
Arch Support and Comfort
Makes them suitable for hiking and everyday wear.
Durability
Merrell shoes are generally durable, with some users reporting that they last for several years with minimal wear.
30-day return policy
For unworn merchandise with exchanges for the same product in different size or color.
Free shipping
On all orders.
Tiered Discounts
20% off at $75, 25% off at $100, 30% off at $150.